TERMS & CONDITIONS

All orders are processed within 2-3 business days.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Damages

OUR-ERA ​ is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

KEEP HOLD OF YOUR RECEIPT AND EMAIL IT US EXPLAINING WHAT IS WRONG WITH THE PRODUCT AND WE WILL LOOK TO REIMBURSE YOU WITH 2-3 WORKING DAYS ON ARRIVAL.

ORDER & COLLECT

IF YOU HAVE USED ORDER & COLLECT CALL US

any other problems please email us: info@our-eraclothing.com